Zalo Chinese Version FAQ
Login Issues
- Cannot receive verification code: Check mobile signal and try resending
- Incorrect password: Click "Forgot Password" to reset via phone number
- Account locked: Contact Zalo official website customer service
Message Issues
- Message sending failed: Check network, switch between Wi-Fi and mobile data
- Images cannot load: Clear cache and try again
- No notifications received: Check system notification permissions
Call Issues
- Poor call quality: Switch to Wi-Fi network
- Other party cannot hear you: Check microphone permissions
For more issues, please visit the Zalo official website help center.