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Zalo Official Account - official customer connection for businesses in Vietnam

Zalo Official Account is the official business account on Zalo.
It gives companies one toolkit to connect, engage and serve Zalo users.

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What Zalo OA brings to business

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Reach Zalo users

Reach Zalo users

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Two-way conversations

Two-way conversations

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Verified trust

Verified trust

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Data insights

Data insights

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Marketing campaigns

Marketing campaigns

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Team operations

Team operations

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Open ecosystem

Open ecosystem

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Security and compliance

Security and compliance

Reach Zalo users, improve service efficiency, build trust and manage customer operations in one workspace.

Complete business features

Messaging, content, analytics and integrations for end-to-end official account operations.

Features

Features

Messaging, content, analytics and integrations for end-to-end official account operations.

  • OA Manager
  • OpenAPI
  • Mini App
Features
Blog

Blog

Messaging, content, analytics and integrations for end-to-end official account operations.

  • OA Manager
  • OpenAPI
  • Mini App
Blog
Analytics

Analytics

Messaging, content, analytics and integrations for end-to-end official account operations.

  • OA Manager
  • OpenAPI
  • Mini App
Analytics
OpenAPI

OpenAPI

Messaging, content, analytics and integrations for end-to-end official account operations.

  • OA Manager
  • OpenAPI
  • Mini App
OpenAPI

Trusted by leading brands

Companies use Zalo Official Account to build customer connection and service systems.

BigCCoopEduLong ChauMiloPNJTelioVina

Frequently asked questions

Useful answers about Zalo Official Account.

Frequently asked questions

Useful answers about Zalo Official Account.

Download OA Manager

Guides and FAQ for getting started, account management, messaging, developer API and billing.

Policy

Rules for OA registration, naming, branding, verification, information updates, messaging and account closure.

Start your official account

Register for free, verify in minutes and reach Zalo users right away.

Download ZALO for free