Zalo Personal Account vs OA Business Account
Personal Account
- Used for personal social communication
- Free to register and use
- Features: messaging, calls, social feed
OA Business Account
- Used for business operations and customer service
- Requires business verification
- Features: bulk push, auto-reply, data dashboard
- Various packages available
How to Choose
- Individual users: Register a personal account
- Businesses or merchants: Must register an OA account